Thala Beach Nature Reserve, a locally owned eco-resort located 10 minutes south of Port Douglas, is seeking a dedicated Housekeeping Supervisor to join its full-time team. This role is ideal for a motivated hospitality professional with a keen eye for detail, a passion for nature, and the ability to lead a team effectively. The Housekeeping Supervisor will ensure all guest rooms and public areas meet the resort’s high standards, support team development, and help maintain a world-class guest experience. Weekend and public holiday availability is required.
Company Overview
Thala Beach Nature Reserve is an 83-room eco-resort renowned for offering guests a serene environment and exceptional hospitality. Set in a natural rainforest location between Port Douglas and Palm Cove, the resort prioritizes sustainability, attention to detail, and memorable guest experiences. Staff members are valued for their professionalism, dedication, and contribution to the resort’s friendly and supportive culture.
Key Responsibilities
- Supervise and coordinate daily, weekly, and monthly housekeeping operations to maintain high standards
- Inspect guest rooms and public areas to ensure cleanliness and presentation meet resort requirements
- Oversee ordering, stocktake, and inventory management to maintain appropriate par levels of supplies
- Implement operational procedures and standards across the housekeeping department
- Communicate clearly with Front Office and Maintenance teams to support seamless guest experiences
- Manage employee performance, providing feedback and guidance for professional growth
- Conduct team training and mentor housekeeping staff to ensure consistent service quality
Qualifications
- Previous experience within a 4 or 5-star resort or eco-lodge is required
- Strong communication skills and the ability to work effectively with team members and other departments
- Hands-on leadership style with the ability to perform cleaning tasks when necessary
- Highly organized with a keen eye for detail and commitment to maintaining high standards
- Driver’s licence and permanent residency in the local area
- Flexible availability including weekends and public holidays
- Motivated, punctual, and able to inspire and lead a housekeeping team
Benefits and Perks
This full-time role offers a competitive salary aligned with current Australian hospitality market rates for supervisory positions. Employees enjoy a dynamic and supportive work environment in a unique eco-resort setting. Competitive hourly pay $21. Team members have opportunities for career development, professional training, and the chance to contribute to a resort that emphasizes sustainability and exceptional guest experiences. The position includes the satisfaction of working in a beautiful natural environment while leading a team dedicated to hospitality excellence.
How to Apply
If you are ready to bring your leadership, organizational skills, and passion for hospitality to Thala Beach Nature Reserve, please submit your CV and cover letter using the application form provided at the bottom of the resort’s careers page. Only shortlisted candidates will be contacted for interviews. This is an excellent opportunity to advance your career in a full-time supervisory role at one of Far North Queensland’s most respected eco-resorts.