A luxury hotel property in Queenstown is looking for a room attendant to join their housekeeping team and deliver service from the heart every single day. This is not a role where you work in isolation. You will clean guest rooms to the expected standard of an upscale five star property, and your friendly engaging attitude will be noticed by both guests and managers. If you have a real eye for detail and you enjoy working independently while still being part of a supportive team, this housekeeping job in Otago offers guaranteed hours, competitive pay, and amazing benefits. The company is part of a wider global network leading the way in local sustainability initiatives.
Company Overview
The property is part of the Accor group, a well established global brand with a strong reputation for exceptional service. They operate in Queenstown, a beautiful location in Otago, and they pride themselves on care and kindness at the heart of everything they do. The team works together with local communities and empowers every staff member to make a meaningful impact. They support your wellbeing so you can live life to the full. Their values include diversity, inclusion, and progressive policies such as twelve weeks paid parental leave and rainbow inclusive practices.
Key Responsibilities
- Clean guest rooms daily to the expected five star standard, including making beds, cleaning bathrooms, and dusting surfaces
- Restock all room amenities such as towels, toiletries, and tea and coffee supplies after each guest departure
- Report any maintenance issues or damaged items to the housekeeping supervisor immediately
- Work efficiently under pressure during busy check out and check in periods while maintaining quality
- Coordinate various tasks simultaneously, such as stripping beds, vacuuming floors, and polishing mirrors
- Follow all health and safety procedures, including proper handling of cleaning chemicals and equipment
- Maintain a clean and organised trolley and storage area throughout your shift
Qualifications
You must hold a clean police record to be considered for this position. A passion for interacting with people and the ability to communicate fluently in English is essential. You need to be a great team player with a good level of fitness because this is a physically demanding role. A real eye for detail and the willingness to uphold high standards in cleanliness are non negotiable. You should be self motivated and enjoy working autonomously. The ability to coordinate various tasks simultaneously is important. No formal education or previous housekeeping experience is required because training is provided, but a luxury attitude with humble excellence and elevated emotional intelligence will set you apart.
Benefits and Perks
The hourly pay is 28.53 New Zealand dollars with a guaranteed minimum of 30 hours per week on a varying roster. You receive daily staff meals, a dry cleaned uniform with laundry allowance, and anniversary stays with food and beverage credit. Training and development come from Accor leadership programmes. You get discounted hotel stays, food and beverage rates, and spa treatments worldwide for yourself, friends, and family. Ongoing reward recognition incentives, a refer a friend incentive, and EAP wellbeing and mental health supports are included. Progressive policies offer twelve weeks paid parental leave.
How to Apply
If you have a passion for cleanliness and a genuine desire to deliver service from the heart, submit your application through the employer’s portal. Be sure to mention any previous housekeeping or physically demanding roles you have held. The hotel is looking for team players who can work well under pressure in a fast paced environment. Your next opportunity to work in one of New Zealand’s most beautiful locations may be one application away. Take the step today and join a team that values hard work and the kind of hospitality that Queenston is known for worldwide.