Spencer’s is looking for an experienced and motivated Store Manager to lead operations and deliver outstanding guest experiences. In this role, you will oversee all aspects of the store, from sales performance and inventory management to team leadership and customer service. Ideal candidates thrive in a fast-paced retail environment, are comfortable making decisions that drive profitability, and take pride in developing and motivating staff. This is an excellent opportunity for a retail professional looking to make a measurable impact on store performance and team success.
Company Overview
Spencer’s is a well-known retail brand specializing in pop culture merchandise, novelty items, and lifestyle products. With locations across the United States, the company emphasizes a fun and engaging shopping experience while maintaining high operational standards. Spencer’s values innovation, customer satisfaction, and inclusive practices, offering employees opportunities to grow professionally while contributing to a dynamic retail environment.
Key Responsibilities
- Lead and manage the day-to-day operations of the store, ensuring all company policies and procedures are followed.
- Drive sales performance by developing and executing merchandising strategies, monitoring inventory, and controlling expenses.
- Recruit, train, and motivate store team members, fostering a positive and high-performing work environment.
- Maintain guest services and ensure an exceptional shopping experience, resolving customer concerns promptly and professionally.
- Monitor store shrinkage, implement loss prevention practices, and maintain accurate inventory records.
- Conduct performance reviews, set team objectives, and recognize achievements through bonuses and awards programs.
- Ensure compliance with safety regulations and physical store requirements, including handling merchandise and stocking displays.
- Participate in promotions, contests, and company initiatives to support sales growth and store recognition.
Qualifications
- Minimum age of 21 years.
- Prior retail management experience is required, preferably in a fast-paced, customer-focused environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent problem-solving, communication, and organizational abilities.
- Physically capable of standing, walking, climbing ladders, and lifting up to 50 pounds for extended periods.
- Proficiency with point-of-sale systems, inventory tracking, and retail operations software is preferred.
- Commitment to achieving sales goals and driving operational excellence.
Benefits and Perks
The hourly rate ranges from $18.98 to $19.23 depending on experience and qualifications. Spencer’s offers a comprehensive benefits package including company-paid sick time, paid vacation, holidays, and bereavement pay. Additional perks include monthly sales bonuses, yearly shrink bonuses, Champions Club awards, contest prizes, 401K plan with company match, medical/dental/vision coverage, employee assistance programs, a 30% merchandise discount, and college scholarship opportunities. Employees who meet eligibility requirements can participate in all bonus and award programs.
How to Apply
Qualified candidates are encouraged to submit their application through the Spencer’s online careers portal. Include your resume and a brief cover letter highlighting your retail management experience and leadership accomplishments. This is a role designed for a proactive retail professional ready to drive results and build a motivated, high-performing store team. Take the next step in your career and apply today to join Spencer’s.