If you answered yes, we invite you to join the team at Alpine Spas. We’re looking for a friendly, technically-minded Service Technician to represent our brand across Christchurch and the wider Canterbury region. Whether you’re a recent trades graduate ready to launch your career or an experienced technician seeking a fresh challenge, this is your opportunity to join New Zealand’s largest and fastest-growing spa pool and sauna retailer. You’ll be the face of our company to customers who trust us to deliver relaxation, wellness, and total peace of mind .
Company Overview
In the true spirit of Kiwi ingenuity, Alpine Spas started with a simple idea from a family who believed everyone deserves a little everyday luxury at home . Since launching in 2014, we’ve grown to become New Zealand’s largest spa pool and sauna retailer, serving over 60,000 happy customers with an average 4.9-star rating across thousands of Google reviews . We’re proudly family-owned and operated, with showrooms in Auckland and Christchurch and nationwide delivery from Cape Reinga to Bluff . While others in our industry have remained stagnant, we’ve redefined the game through innovation, agility, and genuine local support no overseas call centres, just real Kiwis helping Kiwis relax .
Key Responsibilities
As our Service Technician, you’ll play a pivotal role in our customers’ journey, ensuring they feel supported and empowered long after their purchase is complete.
- Perform repairs and general maintenance on spa pools, saunas, chill units, swim spas, and ice baths across the Canterbury region
- Provide clear, patient technical guidance to customers who have questions or need troubleshooting support
- Collaborate with our nationwide network of service agents to coordinate complex repair tasks
- Maintain diligent service records and keep our active job tracking system updated
- Oversee the spare parts area and assessment zone, ensuring technicians have what they need
- Be available to assist with technical support videos that help customers self-serve
- Support our customer care team with technical expertise and bespoke solutions for unique situations
- Represent Alpine Spas professionally in every interaction, backed by a branded work van and genuine after-sales support hours (Monday-Friday 9am-7pm)
Qualifications
We’re seeking someone with strong technical acumen who is genuinely passionate about helping customers and delivering real results.
You are:
- Mechanically inclined with solid diagnostic abilities knowledge of electrical systems and plumbing is a significant advantage
- Experienced in a service industry role (spa and pool industry experience is a bonus, but not essential we value attitude and aptitude)
- A confident, articulate communicator who can explain technical concepts in plain language
- Adaptable and proactive, comfortable taking initiative when situations require it
- Available for travel across the broader Canterbury region as customer needs arise
- Thoughtful, thorough, and someone who genuinely thrives on solving problems
You must have:
- New Zealand residency or citizenship
- A full, clean New Zealand driver’s licence
Benefits and Perks
Why join Alpine Spas? Because this isn’t just another service role it’s a chance to grow with a company that’s redefining an entire industry.
- $65,000 – $80,000 per year, recognising your skills and experience
- An Alpine-branded work van supplied, plus all the tools and gear you need to succeed
- Join a multi-SPASA Award winning team recognised for Best Spa Pool Retailer, Best Portable Spa, and service excellence
- Work for a brand that 60,000+ Kiwi families already trust you’re not selling, you’re supporting something people genuinely adore
- No overseas call centres, no runaround. You’re part of a local team that actually backs its customers
- As the fastest-growing spa and swim spa retailer in Aotearoa, your opportunities grow with us
- Purpose-Driven Work: Help Kiwi families access affordable wellness from hydrotherapy for sore backs to recovery for athletes and quiet relaxation for empty nesters
- \Behind the scenes, our office is filled with exceptional individuals who consistently achieve outstanding results while genuinely enjoying the process
How to Apply
If this description resonates with you if you’re thoughtful, mechanically minded, and ready to represent a brand that Kiwis genuinely love—we would love to hear your story.
To apply, please send your CV and a brief covering letter to [email protected].
Alternatively, apply directly through the Trade Me Jobs listing.
Please note: Applicants must have New Zealand residency or citizenship and a full NZ driver’s licence. Only candidates with the legal right to work in New Zealand will be considered.